computer & laptop Diagnostics
We charge a £20 fee for diagnosing the issues with your system . This fee is removed if followed up with another service.
Diagnostics are a necessary first step to ascertaining any issues and identifying the appropriate remedies. If your system is not performing as it usually does, early diagnostics will allow us to repair faults before further issues arise.
We will discuss any problems you have been experiencing before conducting any diagnostic works. Following the information gathering stage, we will perform an initial system check in order to identify problems which require further investigations.
If the initial system check does not identify any issues, we will carry out further investigations on a software level.
Once the issue has been identified, we will provide a report detailing the diagnostic works carried out, issues identified, proposed remedy and quoted cost for repairs. No additional works will be carried out without first reporting and obtaining your express written consent to proceed.