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Home Schooling System Repair - 50% Educational Discount

Home schooling during lockdown presents many challenges for families. Access to working computers has never been more crucial for students and a poorly functioning system can bring their learning to a grinding halt. Investigations and repairs can be expensive and so we are committed to offering a full diagnostics check at a discounted rate of 50% to give you peace of mind and to ensure that any underlying issues with your system are identified to prevent unwelcomed surprises. We will identify any viruses or security issues which may impact your systems and provide a report of any and all problems that we identify (and we can do all of this remotely!). In addition we're offering to carry out any repairs at the same discounted rate to take pressure off of families at this difficult time.

System Diagnostics & Repair

We will discuss any problems you have been experiencing before conducting any diagnostic works. Following the information gathering stage, we will perform an initial system check in order to identify problems which require further investigations. 

We will discuss any problems you have been experiencing before conducting any diagnostic works. Following the information gathering stage, we will perform an initial system check in order to identify problems which require further investigations. 

We carry out the majority of repairs from our workshop, however, if you are unable to bring the system to us and it remains capable of internet access and basic functionality, we may be able to assist you remotely using software which allows us to assume control of your system in order to investigate. In this instance, repair works would be limited to software issues as we are unable to remove and replace hardware remotely.

Virus, Spyware & Malware Removal

If you system is exhibiting any of the following symptoms, it may have been exposed to a virus, spyware or malware:

  • Unknown or unfamiliar programs;

  • Slow performance;

  • Unused programs starting unexpectedly;

  • Frequent system crashes;

  • Changes to browser homepage or account passwords;

  • Frequent pop-ups prompting you to download software;

  • Security software has been disabled; and,

  • Battery draining faster than usual.

We will remove the virus using specialist software and restore your system to working order and provide you with our recommendations for anti-virus software. Our recommended anti-virus provider and partner, Avast!, offers multiple levels of software starting with their free version and we are happy to discuss the benefits of these products with you.

Operating System Upgrades & Installation

Your Operating System (OS) (Windows, MacOS, Chrome OS) is a core element of your computer's functionality.

If your computer is a few years old, it is likely to be running an older version of Windows or Mac, which may not include the latest features or security patches.

Installing a new operating system, at times, can be a difficult and lengthy process. Documents and photos/videos are backed up prior to installing the new operating system in order to protect against data loss. During the installation process we will make sure that your new operating system is fully up to date with the latest security patches installed keep your data protected.

Once the installation or upgrade is complete, our technicians will set up any users accounts that are required and install any software that has been requested. We carry out functionality tests on your systems before returning it to you to ensure that it is performing as intended.

Contact Us

Address & Contact Information

Design Your Desktop Limited

185 Sherborne Road

Yeovil

Somerset

BA21 4HP

United Kingdom

T: +44 (0) 1935 317847

E: Info@DesignYourDesktop.co.uk

Opening Hours

Monday: 0900 - 1700

Tuesday: 0900 - 1700

Wednesday: 0900 - 1700

Thursday: 0900 - 1700

Friday: 0900 - 1700

Saturday:  Closed

Sunday: Closed

Copyright © 2020 Design Your Desktop Limited

Company Registration Number: 12857425